# Elena Jfremova > Digital Product & Technology Leader based in the UK. Helps organisations make sense of complex digital problems, shape a direction people can see and act on, and bring product, technology and customer experience together. - Website: https://www.elenajfremova.com/ - Contact: https://www.elenajfremova.com/contact - LinkedIn: https://www.linkedin.com/in/elenajfremova/ - Email: elenajfremova@gmail.com ## About Elena Jfremova is a Digital Product & Technology Leader with 12+ years across digital products, platforms and customer experience. Experience includes Sainsbury's, Fidelity International and esure Group — building capability, shaping standards across 220+ platforms, and turning complex digital problems into clear direction. She writes and works at the intersection of product, technology, engineering leadership and organisational systems — especially when the path forward is not yet clear. ## Key pages - [Home](https://www.elenajfremova.com/): Overview, approach and selected work - [Work](https://www.elenajfremova.com/work): Case studies and professional experience - [How I work](https://www.elenajfremova.com/how-i-work): Approach to product and technology leadership - [Insights](https://www.elenajfremova.com/insights): Articles on product, technology, leadership and strategy - [Contact](https://www.elenajfremova.com/contact): Get in touch ## Insights (articles) - [Why Your Digital Transformation Strategy Isn't Working](https://www.elenajfremova.com/blog/why-your-digital-transformation-strategy-isnt-working): Strategy as a human practice inside large organisations - [From Planning to Execution - How to Make AI Adoption Work](https://www.elenajfremova.com/blog/why-ai-adoption-needs-structure): Practical AI adoption when problem, workflow and accountability are clear - [Change for the Better](https://www.elenajfremova.com/blog/change-for-the-better): Kaizen and continuous improvement as culture - [Tending the Garden of Team Dynamics](https://www.elenajfremova.com/blog/tending-the-garden-of-team-dynamics): People, working styles and the conditions for high-performing teams ## Topics Digital Product and Technology Leadership; Product and Technology Leadership; Digital Products; Platforms; Customer Experience; Organisational Leadership; Systems Thinking; Innovation; Personalisation; Experimentation; AI-enabled Customer Experiences; Engineering Leadership; Digital Transformation Strategy